Commercial Real Estate

Our software solutions have all the necessary modules for the good management of a commercial real estate park. Your situation is unique, that is why your management experience with our software will be perfectly adapted to your needs.

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Apartment rental: our advice

Apartment Rental: Our Advice Renting an apartment is an important process in rental management. As a property manager you need to take a proactive approach to vacant apartments to optimize the profitability of your building(s). It makes sense, by limiting the rental vacancy, you can get better rental income. So here are some tips on how to put your apartments up for rent effectively! Steps to Take to Rent an Apartment Effectively A tenant informs you of their decision not to renew his lease. As they must notify you 3 to 6 months before the end of his lease, you have a few months to take care of the rental of the apartment. Read « Housing Lease: All You Need To Know About Lease Management » Here are 5 steps to take to make this rental profitable! Check the Apartment's Condition When a tenant informs you that he will not be renewing his lease, he must allow visits from potential tenants. However, it may be best to start by checking that the apartment is in good condition. This will give you the opportunity to ensure that you provide decent housing to the future tenant, while protecting the rental investment. This might be a good time to do some renovations to the apartment before renting it out and arranging viewings. This will allow you to increase the price of the rent. In any case, it is important to check that the apartment meets building standards. Set the Price of the Rent Be sure to research the market and consider similar units, location, amenities, and other factors that could affect the cost of rent. You want to set a fair rental price that will attract quality tenants while generating profitable rental income. Marketing To rent your vacant apartments, you must advertise them. You will need photos and an attractive description of the apartment. As for the photos, make sure they are of good quality. This will have an impact on the perception of potential tenants. Beautiful photos will attract more visitors. This will make it less difficult for you to rent the apartment. With a convincing description and beautiful photos, you will be able to promote the apartment on different platforms. Social networks are also good promotional tools! Choosing Tenants You are now at the visit stage! Potential tenants will want to see what the apartment looks like. If a tenant is still living there at this time, you will need to inform them of the scheduled viewing dates. They will then be able to do a minimum of cleaning before. Obviously, it is important to carefully select the future tenant who will settle in the apartment. For this, you can check their background, their credit report, and the references from previous owners. You will have a better idea of the type of tenant they are. You will be able to see if they are [...]

Summer offer valid until July 29!

News About Hopem Contact us Summer Offer Our multi-service communication platform is designed to help multi-residential property owners and managers run their building efficiently and profitably. Valid Until July 29, 2022! Contact Us Now! Get 1 Month Free on a new 12-month subscription OR Get 2 Months Free on a new 24-month subscription OR Get 3 Months Free on a new 36-month subscription © Tous droits réservés. All Rights Reserved Notre adresse est/ Our address is : Hopem 2954, boul. Laurier, bureau 560 Québec, Québec G1V 4T2 Canada  

A new release for you!

Website Who are we? Contact Primmo Residential Tenants Display of the last user who modified the tenant file, as well as the date and time. Addition of a question to automatically adjust the rent of a unit when there is a change in the rent amount in the tenant file Addition of the “Right to keep animals” box in the tenant file. This information is reported on the lease of the Tribunal Administratif du Logement. Increase in rents and services Possibility of rounding to the nearest $5 and $10. Notices and sending texts Added the ability to choose units individually via a list The small changes that make you happy: Parking and storage: you can now choose a date range for the lease. Service calls: the Documents tab has been added to the service call form. Accounts Payable: Keep linked documents directly in the database rather than via a link to the document. General Ledger – Financial Statements: Possibility of posting a batch when the user is authorized to do so. Application settings: Excel is no longer required to import or export documents. We have significantly improved performance when exporting data and reports. Follow-Us  Phone 1 800 363-9049 © Tous droits réservés. All Rights Reserved You are receiving this email because you are using Hopem products Our address is : Hopem 2954, boul. Laurier, bureau 560 Québec, Québec G1V 4T2 Canada  

SyMO update 2022 version Now available!

Hopem healthcare www.hopem.com SYMO UPDATE 2022 VERSION FORMS   You've been hoping for a long time to generate your own forms, so we've been working hard to get you this feature!   In order to allow you the smooth transition, we offer you a series of forms and then, it's your turn to play!   Next steps Request the update and follow the training on the version Start using the new mode of operation Take the training on creating your own forms and practice Smile and relax, you are now a pro! THE SMALL PLEASURES It is possible to include photos and/or vital signs in custom reports There is no longer any dependency on Internet Explorer in your favorite care management software since this browser is no longer supported by Microsoft It is now possible to use doctor, pharmacy and first five responders in reports and forms I want to schedule my SyMO 2022 update! OCCUPANCY RATE Various improvements have been made to the detailed report, it now takes into account the change of units and keeps the service change history of an episode. Print it when you need it!  

Hopem is constantly evolving, here are the main new features

It is with renewed pleasure that the Hopem team presents the main improvements and new features of its April release! It's a known fact, Hopem has been supporting all your property management needs for almost 40 years and our team makes sure to make your flagship software evolve. All this, to allow you to better invest your time and energy in doing what you do best: serving your customers! The update includes 42 improvements and novelties distributed in the different modules of the software suite, our team has identified the most important ones that will make your daily life easier: Data extractor: we have added an option allowing you to produce the financial data of your Balance Sheet or your Income Statement; Ledger: renumbering your companies-division is now child's play thanks to our new utility; Residential - Service Codes: Yes, I do! When changing the General Ledger number, you can now adjust the General Ledger number of all tenants with this service; Commercial: you will no longer be able to delete by mistake a tenant, a lease, a building or a room that had transactions in the current year, we have added protection to save you hassle; Parking space: no more searching, the indoor or outdoor parking indication is now available; Payroll: it's not a range of employees you need, it's being able to select them from a grid, it's now done! Enjoy and take advantage of these developments!

2022 Spring Promotion

We are delighted to count you among our customers. Take advantage of this offer available until May 20, 2022! Contact us now! Get 1 month free applies to what will be activated during the promotion if your Primmo software is paid monthly OR Save 15% Your Primmo software is paid for by license and annual service contract, get 15% off on the following options: Doors in residential Primmo      Additional licenses or new module      Square feet in commercial Primmo

The eZsign electronic signature has legal value in Quebec

The eZsign electronic signature has legal value in Quebec Many of our clients have asked us about the legal value of an electronic signature. Rightly, we understand them: why replace the bailiff's fees with the electronic signature? Is it too good to be true? No! The Tribunal administratif du logement confirmed this: English translation, original message in French: «The law requires proof of receipt, not proof of sending, but it does not specify the means of sending. The sender must choose a means of obtaining proof of receipt by the recipient. The law does not specify a way of transmitting notices, it is a matter of sending and receiving by the right person. You can send the original: - by bailiff; - before a neutral witness; - by registered mail; - by email, with acknowledgment of receipt or proof of receipt;(exactly what eZsign provides) - in person. Ask for a signature (this will serve as an acknowledgment of receipt) or give the letter to that person in front of a neutral witness. - Any other method that provides proof of receipt.» Discover eZsign here It's not too good to be true, eZsign is recognized as a solution with legal value for your communications with your tenants. Save on your bailiff or registered mail costs and switch to eZsign now!


A professional mobile app that helps you manage the entire tenant experience.

The electronic signature arrives in Primmo

Starting in 2022, the electronic signature arrives to your favorite property management software Indeed, during the month of January 2022, Primmo will integrate the eZsign electronic signature solution. Gone are the days when you had to get your tenants to sign a paper lease or notice of lease renewal. With the eZsign solution, the process is quick and easy: A secure email is sent to your tenants They can sign all the necessary elements on the lease or on the notice of lease renewal electronically The final document is returned to you (along with a copy to your tenant) Thanks to the partnership with Hopem, all this information goes directly to Primmo. It is estimated that in more than 80% of cases, this whole process takes less than 24 hours. Plus, it's an easy way to keep track of all communication, without having to rely on a paper filing cabinet. Discover and Register for eZsign here Want to activate this offer? Simply click on the Discover and Register for eZsign here button and you will be taken to the registration page. Once everything is complete, you will be contacted to open your eZsign account. This will be integrated into Primmo during the month of January 2022. If you are already an eZsign customer, you must go through the same registration process in order to modify your account to include the integration with Primmo.

Is hosting your software giving you headaches?

SyMO Cloud Hosting Now Available ! Are your computer servers getting old??   Are you tired of having to hire an outside firm for your IT services?  Do you want secure hosting, including backup copies and redundancy to ensure the availability of your IT solutions?  You don't want to ask yourself these questions anymore?  I want SyMO Cloud! We know that having an IT infrastructure with functional servers and up-to-date components is a big challenge, not to mention the ability to hire a reliable IT technician with the shortage of workforce. … ☹   Therefore, Hopem is pleased to offer you its new SyMO Cloud hosting service, fully managed by Hopem!  We’ve been offering this service to our customers for several years now with Primmo software and we want you to benefit from it for all our software. Therefore, we’ve worked to make this service available to you currently using SyMO.  If you must call on an external team for these IT services, we’re fully able to provide you with part of the solution through our cloud hosting offer.  I want SyMO Cloud!  

Monthly Newsletter – September 2022

Monthly Newsletter September 2022 Dave Marcheterre, Hopem's Executive Vice-President, is the « Entrepreneurial Conversations », series' first guest presented by  Convernet  and AQT, in collaboration with the Gouvernement of Québec. Note that this  video is in French only. SyMO Cloud Do you want to ensure the availability of your IT solutions? Secure hosting, backup copies and redundancy are part of our new hosting service fully managed by Hopem. Find out more! Primmo Satisfaction Survey This is the time of year when we invite you, dear customers, to complete our satisfaction survey.  Our team welcomes your feedback as we want to provide you with the best product and service delivery. Annual Service Contract Please note that during the month of October, you will receive a first communication regarding the renewal of your annual service and maintenance contract. Transphere Covers Public  Services ! Do you use different payment methods for your payables and receivables? Do you want to unify your operation?Transphere is THE solution for you. ABAK New version available! You will definitely like these improvements: Improved purchase order management Billing with text editing - including extended type, through all browsers Billing of projects by phases, by percentage AND by hour, on the same invoice and follow the evolution using the billing follow-up report To make sure you don't miss anything, check out all the new features in the release notes. Support Requests Need training or understanding a specific piece of your software? Our team is there for you! Do not hesitate to register on our Customer Portal to: Place a request for assistance Access to relevant documentation Take online training And much more… Did you know that? You can extract specific and customized data with our Data Extractor module ? For example, you want to: target tenants in arrears, validate the increase % planned without entering each account, etc. Avoid clicks, copy-paste and manipulation errors by creating your reusable extraction models and processing everything in your spreadsheear.  

Everything you need to know about the electronic lease — Hopem

Electronic-Lease: Everything You Need To Know To Set It Up Safely The use of digital technologies for business transactions has grown rapidly in recent years. This is also the case in the field of property management. In this context, the electronic lease has gained enormously in popularity in the management of real estate rentals. If the electronic lease has many advantages and makes life easier for landlords, it is still necessary to know its limits as well as the conditions of validity surrounding it. Discover its advantages, its risks and the best practices to set it up and secure it effectively. The Advantages of the Electronic Lease in Rental Management The digital lease offers many advantages simplifying the lives of tenants and owners of rental properties, both residential and commercial. Here are a few: Quick and easy electronic signature. Reduced document processing and storage costs. Better communication and transparency between the parties regarding the rental agreement and building regulations. Time saving thanks to the speed of the electronic signature (you will easily see who has signed his lease or not.) Reduction in the use of paper and therefore respect for the environment. Ability to store and manage electronic leases centrally and securely. As you can see, the electronic lease is a faster solution than the traditional paper lease allowing rental managers to be more efficient and productive. Thanks to the electronic signature, you will no longer need to send documents (such as the lease, the building regulations or the renewal notice) by bailiff, registered mail or to meet the tenants in person to sign the lease. The Conditions of Validity of an Electronic Lease and Electronic Signature In Quebec, the validity of the electronic lease is based on compliance with certain legal conditions stipulated by the TAL. Among other things, there are several criteria to be met in terms of the document’s authenticity and integrity. It is important to comply with these requirements to ensure that the electronic lease is valid and enforceable before the TAL in the event of a dispute. The information provided by the Tribunal Administratif du Logement concerning the document’s integrity. According to the TAL, for an electronic lease to be considered valid, it must comply with the applicable legal provisions: The electronic document must be authentic, unaltered and clearly identifiable; Parties must also have access to the electronic document and to any other relevant information in connection with the electronic lease; Parties must give their informed consent to use the electronic lease. The TAL also recommends keeping a copy of the electronic lease for a period of 5 years. The Risks and Limits of Electronic Leasing in Quebec As with any electronic document, there are certain risks associated with the use of digital lease. It is important to take into consideration that the latter could be vulnerable to hacking. The confidentiality and security [...]

Digital transformation: 5 grants to which you may be entitled – Hopem

Digital Transformation: 5 Grants to Help your Company For companies wishing to continue to grow and prosper in an ever-changing world, going digital has become a must. However, this digital transformation can be costly. Fortunately, solutions exist to support Canadian SMEs wishing to evolve and adapt to the market. Various Canadian and Quebec subsidy programs have been put in place to support companies in this transition to digital. What’s a Digital Transformation? Digital transformation usually involves redesigning traditional methods by integrating digital technologies to improve operational efficiency and reduce costs and risks of errors. These technologies may include the acquisition and implementation of Management software. However, for a company, a digital transformation covers much more than the addition of digital technologies; it is in fact a global transformation which affects all its activities, strategies, and processes and which may involve exceptional accommodation efforts for the team in place. Why go Digital? Adopting more efficient technologies allows you to improve several aspects of your business, such as: Customer experience; Informed decision-making; Project management; Efficiency; Employee management; Data security; etc. The digital transformation is an essential transition for companies wishing to remain competitive and relevant in a constantly changing connected world. Grants Offered to help your Company Digital Transformation Available grants support this approach, encouraging businesses to fully embrace the digital transformation and thrive in an emerging digital economy. Here are 5 grants you may be eligible for that could help you with your digital transformation! 1. The PCAN and the “Boost Your Business Technology Grant”. The “Boost Your Business Technology Grant” is a program offered by the Government of Canada. It is offered to companies wishing to improve their productivity by initiating a digital transformation. If you run a for-profit Canadian business with 1 to 499 employees and have generated at least $500,000 in revenue in any of the past three years, you may be eligible for a grant of up to $15,000. 2. The Momentum Fund – The Digital Transformation Phase Le The Momentum Fund is financial assistance offered by Desjardins to support the Quebec businesses growth. If you are considering a digital transformation project, you may be eligible for funding covering 25% of the cost of the project for a maximum amount of $20,000. 3. Le crédit d’impôt pour investissement et innovation du gouvernement provincial The Government of Quebec provides a crédit d’impôt relatif à l’investissement et à l’innovation (C3i). If your company has acquired computer equipment or management software, it could be eligible. The tax credit is applicable on eligible expenses at a rate of 20 to 40%, depending on the territory. 4. The ESSOR Program Intended for Quebec companies wishing to increase their productivity through the acquisition of new technologies, the ESSOR program offers attractive financing. The program includes 2 phases for digital transformation projects: Phase 1 – Support for investment projects realization (feasibility [...]

Real estate in Quebec: The rental market in 2023

Real Estate in Quebec: The Rental Market in 2023 In recent years, the real estate market in Quebec (as well as the rental market) has changed a lot and it has not been easy! In 2022, there was first a surge in prices for houses and real estate in general, then a sharp rise in interest rates. We arrive in 2023 in a context of economic uncertainties giving rise to new challenges, both for investors and for property managers. In this article, we will take a closer look at the state of the real estate market in Quebec as well as the challenges that await property managers in the rental market of 2023. A Slowing Real Estate Market in 2023 From 2010 to 2019 we were in a balanced market and then moved into a seller's market since around 2021. Although it's difficult to make predictions in a volatile market, experts believe we are slowly heading towards a balance in 2023. After the overheating of spring 2022, the real estate and rental market in Quebec continue to experience a slowdown in 2023. Several factors contribute to the continuation of this slowdown such as: The increase in mortgage rates; A drop in the purchasing power of Quebecers caused by inflation; The instability of the market which makes investors cautious; Delays in the construction of new residential projects. These various factors represent a challenge, both for real estate investors and for rental managers who must adapt to this new reality. Rental Market Profitability, a Major Challenge in 2023 Profitability is a major challenge faced by owners of rental and commercial properties, as well as investors looking to increase their housing stock. Several factors are involved: Bank of Canada Policy Rate In a few months, in 2022, the Bank of Canada's key rate jumped from 0.25% to 3.75% to reach 4.50% in January 2023. A higher mortgage rate directly affects the profitability of rental properties. Inflation Inflation measured by the overall CPI in Canada is valued at 6.3%, according to the Bank of Canada (source Banque du Canada). This results in higher material costs, higher labor costs and lower purchasing power. This means that maintaining a rental property is more expensive than before, again reducing the profitability of the latter. As the construction price index is on the rise, we are therefore witnessing a drop in real estate investments (source Statistique Canada). Housing Crisis Quebec is facing a housing crisis with a vacancy rate below 1% in several regions such as the island of Montreal. As purchasing power declines, affordable rental housing is scarce. This can give rise to several issues affecting profitability, such as overdue payment (or non-payment) of rent by tenants. Given the scarcity of affordable housing, it can be difficult for building owners to increase rental prices enough to cover rising rates and building maintenance costs. Perspectives for Commercial [...]


Property Management Guide to Becoming an Effective Property Manager As a property manager, your main mission is to ensure your clients' peace of mind by optimizing the profitability of their real estate assets. To achieve this, you need to master many skills and use the best management tools. Here is a guide to see things more clearly and gain efficiency. The Role and Responsibilities of the Property Manager The job responsibilities of the property manager vary considerably depending on the size and type of building, as well as the size of the real estate they manage. In general, owners with spaces to rent entrust it with the technical, rental, and legal management of their property portfolio. The rental manager then signs a management mandate giving them the authorization to intervene on the owner’s behalf on their property portfolio. Therefore, the property manager wears several hats. He will, among other things, take care of the relationship with tenants, accounting, insurance, building maintenance, and much more. Building Maintenance The property manager is responsible for the management and maintenance of one or more buildings (residential or commercial.) Real estate services often include the following : Plan the necessary maintenance and schedule appointments; Negotiate service contracts with contractors; Ensure that the work is carried out in compliance with the standards; Coordinate renovation and maintenance projects. The property manager is responsible for the management and maintenance of their client's real estate. They must be able to ensure that the buildings remain in good condition and that they comply with safety and hygiene standards. Maintenance management services provide great peace of mind to landlords as they help maintain rental properties in good condition. A proactive manager will carry out preventive maintenance, to avoid major (and costly) work and guarantee tenant satisfaction. Tenant and Tenancy Management It is also the role of the property manager to deal with the residential and commercial buildings tenants. This involves, among other things: Manage issues regarding worn or broken devices; Manage leases – draft rental contracts, manage renewals, etc.; Ensure that the rent is paid every month; Promote the building and the apartments available for rent to optimize the occupancy rate; Select future tenants and conduct pre-rental inquiries (including reference checks and credit inquiries); Take care of the collection of unpaid rents. Financial Management and Building Performance Evaluation Accounting, payment of salaries, calls for tenders, preparation of budgets, project cost estimates, the tasks related to finance and accounting are numerous in rental properties management. Therefore, it is essential to understand the financial aspects of running a business, such as budgeting, forecasting and cash flow analysis. Becoming a Property Manager in Quebec: Property Management Training It is not necessary to hold a degree to become an expert in property management. However, a specialized school education in property management is undoubtedly an asset, especially if you plan to manage [...]

Timesheet: Challenges & Strategies

Timesheet: Challenges And Strategies For Managers The timesheet is a key tool in project management, since it facilitates time management, an essential element in all businesses. It's important to be able to track the time employees spend at work, as well as the billable hours allocated to tasks and other activities. This helps to ensure that the work is done and that employees are productive. While not always easy to manage, there are several strategies managers should know about to optimize timesheet management. The Importance Of The Timesheet In Project Management Time tracking is an integral part of managing any project. It provides managers with an accurate picture of time spent on tasks and projects. It is this portrait that makes it possible to plan and allocate the necessary resources for the accomplishment of said projects and tasks. Without a timesheet, it would be difficult to track progress, set deadlines, and maintain accountability for employees or collaborators involved in a project. The timesheet also allows you to analyze the actual time allocated to certain tasks. This allows managers to identify areas where time could have been better managed. Keeping Track of Time Brings Many Advantages Here are the main advantages that time tracking can bring: Better time management; Improved team collaboration; Increased efficiency in performing tasks; More accurate budget forecasting and invoicing; Increased visibility on time allocation and project progress; Simplified communication between employees and managers; Better identification of the areas to improve or optimize; Easier labor cost tracking. That's on condition that employees fill out their timesheets! Timesheet Management, An Irritant For Managers With approving, collecting, and employees forgetting to submit their hours, timesheets sometimes become major irritants for managers. This is often due to the tedious input and adjustment process; not to mention verifying the accuracy of each timesheet. This is a necessary evil, however, since without effective time tracking, it is impossible for managers to accurately forecast the timelines and costs associated with their projects. This could result in late deliveries, lost profits, missed deadlines, and team frustrations. Our Management Software Can Help You Abak simplifies the time management process by allowing timesheet management, online, through an intuitive interface. Time management and tracking finally becomes simpler and more efficient. Overtime is better tracked and leave management is easier. Our timesheet management software also provides managers with a management solution that greatly facilitates the process. Thanks to the latter, they get an overview of the real time spent on the project. They can also proceed to the creation of useful reports for their project management. A Solution Designed for your Teams This application is so easy to use that it even allows employees to manage their vacations and sick days, without involving human resources. So, there are no more surprises when it comes to payroll because it's easy for everyone to see [...]


Housing Lease: All You Need To Know About Lease Management The housing lease is a legal document that protects the owner of a rental property, as well as the tenant. This acts as an agreement setting out, among other things, the rental duration, the price of the rent, as well as the building rules. Here's what you need to know as a property manager: Lease Management: Lease Transfer and Subletting If a tenant wishes to leave their apartment before the end date provided for in his lease, the landlord reserves the right to refuse to terminate the contract. The tenant then has the choice between two options: either they can sublet said apartment, or they assign their lease. Here's everything you need to know if you find yourself in this type of situation Subletting or terminating the lease? Subletting can be the ideal solution for a tenant who temporarily leaves their , since they can eventually move back in. The tenant who sublets is responsible for lease for its entire duration He remains responsible for payments. He must ensure that the apartment is clean, habitable and in good condition. He is responsible for notifying the owner of the renovations must be carried out. In the case of the assignment of the lease, the tenant does not renew his lease and is therefore no longer responsible for his apartment after the end date of the lease In any case, the owner of the building also has certain rights. The Owner’s Rights in the Event of Assignment of Lease or Sublease The Civil Code of Québec provides for only three types of apartments for which subletting, or assignment of lease are prohibited, namely: Student residence; Low-renthousing; Family residence for which one of the two refuses subletting or assignment. If none of these three types of apartments apply to your situation, the landlord has fifteen days to respond to the notice of assignment of lease or sublease. If he does not answer it, it means that he accepts the request by default. The owner is under an obligation to accept the notice unless they have a reasonable cause such as an inability to pay or a behavioral problem on the part of the tenant. If there is a refusal without valid reason, the Tribunal du logement: (formerly the “ Régie du logement”) can force the owner to accept the request. Lease Management: The Lease Renewal A lease renewal is done automatically if the conditions of the latter do not change. However, if the landlord wants to apply changes upon renewal, then the process is a bit different. Changing a lease and increasing the rent are processes governed by law. This regulation protects both the tenant and the landlord. Amend a Lease The landlord must send a written notice to the tenant within the prescribed time. This period changes according to the duration of the [...]

End of the Year in Rental Management: our Advices

End of the Year in Rental Management: our Advices As a property manager, you have a lot to do at the end of the year. You must prepare renewal notices, post vacancies, prepare RL-31 slips, draw up financial statements and more. Here's a checklist, plus some tips, to help you optimize your time and get everything done as efficiently as possible. Dos for Year-End Property Management The list of things to do for this time of year can be extensive: Update your lease forms and other documents, such as: Renewal notices; building regulations; pre-authorized payment notices, etc. Review tenant files; Prepare RL-31 slips; Complete government payroll form; Carry out the end of the year balance sheet; Prepare for the tax return; Post vacant apartments; Carry out control visits. There's a lot to do before the holiday break and there will be plenty on the way back. Be sure to plan ahead! It's a good time to take a step back and get an overview of the real estate you manage. By taking the time to organize and plan your work, you can avoid any last-minute rush and ensure that all your tasks are completed on time. Adopting good practices for each of the elements will allow you to offer a better management service as owner/manager, in addition to maintaining a high level of satisfaction on the part of tenants. Here are some things we encourage you to focus on now for a more productive and efficient 2023 !   Analyze Property Occupancy Rates and Post Vacant Apartments It is important to analyze your properties’ occupancy rate to ensure that each of them is as profitable as possible. The occupancy rate within your real estate portfolio is indeed a good performance indicator. It is interesting to pay particular attention to this at the end of the year. This will also be an opportunity to rent out vacant apartments and thus reduce the vacancy rate of real estate from the beginning of the year. Inspect your Buildings and Plan the Necessary Work This is not a year-end task in itself; however, it is a good time to have your buildings inspected. You will be able to check that everything is in order or plan the necessary work if there is some. By performing preventive maintenance, you will avoid small problems to turn into big problems during winter. Remember to schedule time for visits and credit inquiries. Year-end and Lease Renewals As a property manager, you need to make sure you send out lease renewals three to six months before your tenants' leases end. If your leases end on June 30, you must therefore send renewals between January 1 and March 31. You must also examine tenant files and carry out control visits to ensure that each one complies with the conditions stipulated in their lease. In Quebec, the law prohibits landlords from increasing the price of rent or changing the terms of the lease at any time. A residential lease is therefore automatically renewed [...]

Hopem adds the UseWalter tenant portal to its portfolio

Hopem adds the UseWalter tenant portal to its portfolio On September 15, 2021 HOPEM as a division of N. Harris Computer Corporation has signed a buying and selling shares agreement with GOLO Mobile which is doing business under “Usewalter." The company is known for its SaaS-based smart building technology that improves the experience for property managers and residents. Although the transaction must be formalized at the extraordinary meeting of shareholders of Golo Mobile inc. which will take place on October 19, it is with great enthusiasm that the Hopem team would like to quickly make this announcement to you. The addition of the functionality contained in Usewalter software to our Primmo property management software is great news for all of our customers. Rest assured that we will keep you informed about the benefits for you from using these new application features which adds to our already attractive portfolio of solutions. To learn more about the transaction, here is the press release. Best regards! Dave Marcheterre, MBA Executive Vice-President

COVID-19 : Message to all our clients

COVID-19 : Message to all our clients Dear Client, As Coronavirus disease (COVID-19) continues to spread - we need to do our part as responsible citizens to enhance the safety of our employees and the communities in which we live and work. We have recommended that our employees who have the opportunity to work remotely, to do so starting March 16. Our main priority is to keep providing you with the tools you need and the service level that you expect. Our Customer service remains open and available for all support requests; We try to limit the travel of our employees to a minimum and thus encourage remote interventions; Our team of professionals remains available to train your employees and carry out your implementation projects; We offer alternatives to our customers such as online training and remote installation to continue daily operations. For any questions regarding one of our software, we invite you to contact our customer service at (800) 363-9049 or by email at support@hopem.com For any questions regarding this communication, we invite you to contact us by email at info@hopem.com Wishing you all a good day, The Hopem Team

Hopem celebrates its 35th anniversary

  Hopem celebrates its 35th anniversary! It is not because the planet is in confinement that we should not celebrate great milestones. Indeed, on April 17, 2020, Hopem is 35 years old. We are proud to be your partner of choice since the 1980s. We may not be able to host a major public event at this time, but this is only partly postponed. On the other hand, nothing prevents us from celebrating virtually throughout the year with you. On the menu: promotions for several of our products, new services, training webinars and much more. Everything will be communicated to you during the year. You will have the opportunity to participate, with us, in this important milestone of our existence. Discover Hopem's history In 1985 in an ironic twist of events, a first customer to contact so that we would develop a software solution that would manage his properties located on Quebec’s territory. It may have been sheer madness to accept such a challenge for only a few hundred dollars but that is how Hopem started out. As time went on, Hopem’s team expanded by adding analysts, programmers, implementation consultants and customer support agents who are developing and improving our property management software for more than 30 years now. We currently serve Quebec, Ontario and Western Canada’s markets. We are constantly on the lookout for new business opportunities.. In 2012, a team of specialists working in the asset management industry further solidifies our position as an industry leader. Our solutions help manage all the growing challenges of our industry. In 2013 we added care management products for our residence managers. This enhances our offer to evaluate the residents’ autonomy (SMAF), to provide adequate care (SyMO), and to optimize the skills of your staff working with residents. Au cours de l’année 2013, nous ajoutons pour nos gestionnaires de résidence pour aînés des produits de gestion des soins. Ceci bonifie notre offre permettant d’évaluer l’autonomie des résidents (SMAF), de prodiguer des soins adaptés (SyMO) et d’optimiser les compétences de votre personnel œuvrant auprès des résidents. In 2016 Hopem integrates Agile methodologies in its development process. The important values ​​of this method encourage interactions and collaboration with customers and help them adapte to changes. Hopem also grows by acquisition. Everything is always done with a “investing and growing” approach in the companies it acquires. Through these transactions, we have been able to meet the needs expressed by our current customers, in addition to developing new vertical markets. Hopem always works to remain the leader in the industries in which it is present and remains in constant evolution. The company now has more than 50 employees working in offices in Quebec, Montreal, Boisbriand and Rimouski. Many of them have more than 25 years of experience in the industry.

Discover the new Extractor Module!

Discover the new Extractor Module This new module allows you to access the vast majority of the data tables of your Primmo software, to select the ones from which you want to extract the data and to choose which ones to use. Any extraction can then be saved as a model in order to be able to repeat the operation, standardizing the results obtained. Once everything is extracted, you will have an Excel file with which you can immediately analyze this data. No data cleaning will be required in Excel. Discover the new webpage dedicated to the Extractor Module Learn more about this module thanks to this video (in french, english is coming soon)  

5 tips and tools to succeed in real estate

Rental Investment: Five tips And Tools For A Profitable Rental Management Investing in rental property can be a great way to generate passive income and benefit from capital appreciation. However, managing rental properties comes with its own set of challenges. To succeed in the real estate market, you will need to develop your management skills and have the right tools. In this article, Hopem got five tips to help you make your rental property purchase more profitable, along with helpful tools to make your job easier! The Advantages of Rental Investment Rental real estate is attractive to real estate investors. This is an interesting path for you if you are just starting out, since this type of investment has many advantages, such as: Rental income stability; Capital appreciation opportunity; Tax benefits related to depreciation, mortgage interest, etc.; Possibility of generating passive income; Accessible market thanks to lower entry costs than other types of investments; Low vacancy rate and higher rents in several Quebec cities, including Montreal and the National Capital. If you play your cards right with your rental purchase, you will be able to turn a profit in just one year! This is good news for those aiming for financial independence. However, to get there you will have to develop your management skills, especially if you decide to take care of it yourself. With administrative tasks, expense and income management, tenant management, building repairs, apartment renovations and all the other tasks that fall to you, your rental investment could quickly turn into fulltime work! Rental Property: Manage Yourself or Hire a Manager? After investing in the rental market, you can take care of the management of your rental properties yourself or entrust it to a firm specializing in this area. By hiring a property manager, you can save yourself some headaches. You will also have peace of mind knowing that a professional is taking care of your rental investment. However, this will obviously incur additional costs. Taking care of it yourself gives you more control over the investment and saves money in the long run. Hopem has some tips and tools to help you turn your real estate investment into a success!  Centralize all your data and gain efficiency. Discover our property management software. Five Tips for Profitable Rental Management of Your Rental Property Managing rental properties can take a lot of time and energy. To make your real estate investment profitable, it is important to put good strategies in place. From the use of technology to careful tenant selection, to preventative maintenance, there are many steps to consider. Here are five tips that could help you make your rental purchase profitable. To read: Property Management Guide to Becoming an Effective Property Manager 1. Technology is Your Best Ally: Use Rental Management Software Make managing your rental property portfolio a breeze using specialized software. These will [...]


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