Hopem launches its new mobile app for family members and caregivers "Wherever you are, have access to information about your loved ones, at anytime, at the tip of your fingers" Click here to discover Proximity on our website OU Click here to access to the Proximity consumer website

  Hopem celebrates its 35th anniversary! It is not because the planet is in confinement that we should not celebrate great milestones. Indeed, on April 17, 2020, Hopem is 35 years old. We are proud to be your partner of choice since the 1980s. We may not be able to host a major public event at this time, but this is only partly postponed. On the other hand, nothing prevents us from celebrating virtually throughout the year with you. On the menu: promotions for several of our products, new services, training webinars and much more. Everything will be communicated to you during the year. You will have the opportunity to participate, with us, in this important milestone of our existence. Discover Hopem's history In 1985 in an ironic twist of events, a first customer to contact so that we would develop a software solution that would manage his properties located on Quebec’s territory. It may have been sheer madness to accept such a challenge for only a few hundred dollars but that is how Hopem started out. As time went on, Hopem’s team expanded by adding analysts, programmers, implementation consultants and customer support agents who are developing and improving our property management software for more than 30 years now. We currently serve Quebec, Ontario and Western Canada’s markets. We are constantly on the lookout for new business opportunities.. In 2012, a team of specialists working in the asset management industry further solidifies our position as an industry leader. Our solutions help manage all the growing challenges of our industry. In 2013 we added care management products for our residence managers. This enhances our offer to evaluate the residents’ autonomy (SMAF), to provide adequate care (SyMO), and to optimize the skills of your staff working with residents. Au cours de l’année 2013, nous ajoutons pour nos gestionnaires de résidence pour aînés des produits de gestion des soins. Ceci bonifie notre offre permettant d’évaluer l’autonomie des résidents (SMAF), de prodiguer des soins adaptés (SyMO) et d’optimiser les compétences de votre personnel œuvrant auprès des résidents. In 2016 Hopem integrates Agile methodologies in its development process. The important values ​​of this method encourage interactions and collaboration with customers and help them adapte to changes. Hopem also grows by acquisition. Everything is always done with a “investing and growing” approach in the companies it acquires. Through these transactions, we have been able to meet the needs expressed by our current customers, in addition to developing new vertical markets. Hopem always works to remain the leader in the industries in which it is present and remains in constant evolution. The company now has more than 50 employees working in offices in Quebec, Montreal, Boisbriand and Rimouski. Many of them have more than 25 years of experience in the industry.

Dear Client, We continue to follow developments about the COVID-19 situation in Quebec and around the world. We know that you probably are worried. That is why we want to reassure you. All Hopem software will remain functional and the entire team will remain available to provide you with the necessary assistance so that you can continue to use all of our products without any interruption. Please note that only our physical locations will be temporarily closed. So that there is no confusion, here is all that remains open and operational: Customer service Technical support Sales department Remote Training Sessions and Webinars Any meeting that can be done remotely Know that you remain our top priority and that is why we are determined to offer you all the assistance you need to get you through this situation with the minimum possible impact. For any questions regarding one of our software, we invite you to contact our customer service at (800) 363-9049 or by email at support@hopem.com For any questions regarding this communication, we invite you to contact us by email at info@hopem.com Wishing you all a good day, The Hopem Team

COVID-19 : Message to all our clients Dear Client, As Coronavirus disease (COVID-19) continues to spread - we need to do our part as responsible citizens to enhance the safety of our employees and the communities in which we live and work. We have recommended that our employees who have the opportunity to work remotely, to do so starting March 16. Our main priority is to keep providing you with the tools you need and the service level that you expect. Our Customer service remains open and available for all support requests; We try to limit the travel of our employees to a minimum and thus encourage remote interventions; Our team of professionals remains available to train your employees and carry out your implementation projects; We offer alternatives to our customers such as online training and remote installation to continue daily operations. For any questions regarding one of our software, we invite you to contact our customer service at (800) 363-9049 or by email at support@hopem.com For any questions regarding this communication, we invite you to contact us by email at info@hopem.com Wishing you all a good day, The Hopem Team

Hopem's website is Getting a New Look! Hopem is launching its new website to offer a user-friendly experience more suitable to our current and future customers needs. Completely redesigned according to the image of the company and with its customers at heart, Hopem’s website offers a powerful and ergonomic platform, new features, and adaptive design, no matter which device you use. Therefore Hopem’s new website  offers easy and quick access to all products and solutions for all business areas in which Hopem is active. Must-sees of the new Hopem Website: New graphics A complete redesign of the website to provide an intuitive platform with inspiring design that will bring a unique digital experience to its users. A Website Designed for Users A tree structure revisited and information reorganization to help you find the information you need in a few clicks. Navigable at all times Being aware that the internet community logs in on a daily basis from their cell phone or tablet, the new website offers its users an adaptive interface with the same efficiency whether on a computer, a tablet or a mobile phone. Business Units Integration Hopem’s new digital platform now includes all the company’s business units like Hopem’s real estate management software suite as well as GES Technologies, Servox, ProMenu and Abak 360 software. In the coming months we will continue the evolution of our new web platform by adding market news, offering our new products, services, and features to offer you the most current and most relevant platform! We would like to thank all our employees and collaborators who made this project possible, we are very proud of the work that was accomplished! Please visit our website at: www.hopem.com Thank you! Hopem's Management

Hopem adds the UseWalter tenant portal to its portfolio On September 15, 2021 HOPEM as a division of N. Harris Computer Corporation has signed a buying and selling shares agreement with GOLO Mobile which is doing business under “Usewalter." The company is known for its SaaS-based smart building technology that improves the experience for property managers and residents. Although the transaction must be formalized at the extraordinary meeting of shareholders of Golo Mobile inc. which will take place on October 19, it is with great enthusiasm that the Hopem team would like to quickly make this announcement to you. The addition of the functionality contained in Usewalter software to our Primmo property management software is great news for all of our customers. Rest assured that we will keep you informed about the benefits for you from using these new application features which adds to our already attractive portfolio of solutions. To learn more about the transaction, here is the press release. Best regards! Dave Marcheterre, MBA Executive Vice-President

  Discover the new vision for Hopem, its image, its future and its products Dave Marcheterre, Executive Vice-President of Hopem, speaks to you about this new vision

No Security Breach at Hopem Dear Customers, Many of you must have heard about the Log4shell (Apache Log4j) security vulnerability discovered in the last few days. As a result, several websites have had to be shut down globally due to this situation. We want to inform you, but above all to reassure you that the Hopem software that you use is not at risk since it is not coded with this programming language. Please know that Hopem remains alert and does everything in its power to ensure the security of these applications and their data. Best regards,   Audrey Thibault Customer Service, Director

Starting in 2022, the electronic signature arrives to your favorite property management software Indeed, during the month of January 2022, Primmo will integrate the eZsign electronic signature solution. Gone are the days when you had to get your tenants to sign a paper lease or notice of lease renewal. With the eZsign solution, the process is quick and easy: A secure email is sent to your tenants They can sign all the necessary elements on the lease or on the notice of lease renewal electronically The final document is returned to you (along with a copy to your tenant) Thanks to the partnership with Hopem, all this information goes directly to Primmo. It is estimated that in more than 80% of cases, this whole process takes less than 24 hours. Plus, it's an easy way to keep track of all communication, without having to rely on a paper filing cabinet. Discover and Register for eZsign here Want to activate this offer? Simply click on the Discover and Register for eZsign here button and you will be taken to the registration page. Once everything is complete, you will be contacted to open your eZsign account. This will be integrated into Primmo during the month of January 2022. If you are already an eZsign customer, you must go through the same registration process in order to modify your account to include the integration with Primmo.

Discover the new Extractor Module This new module allows you to access the vast majority of the data tables of your Primmo software, to select the ones from which you want to extract the data and to choose which ones to use. Any extraction can then be saved as a model in order to be able to repeat the operation, standardizing the results obtained. Once everything is extracted, you will have an Excel file with which you can immediately analyze this data. No data cleaning will be required in Excel. Discover the new webpage dedicated to the Extractor Module Learn more about this module thanks to this video (in french, english is coming soon)  

The eZsign electronic signature has legal value in Quebec Many of our clients have asked us about the legal value of an electronic signature. Rightly, we understand them: why replace the bailiff's fees with the electronic signature? Is it too good to be true? No! The Tribunal administratif du logement confirmed this: English translation, original message in French: «The law requires proof of receipt, not proof of sending, but it does not specify the means of sending. The sender must choose a means of obtaining proof of receipt by the recipient. The law does not specify a way of transmitting notices, it is a matter of sending and receiving by the right person. You can send the original: - by bailiff; - before a neutral witness; - by registered mail; - by email, with acknowledgment of receipt or proof of receipt;(exactly what eZsign provides) - in person. Ask for a signature (this will serve as an acknowledgment of receipt) or give the letter to that person in front of a neutral witness. - Any other method that provides proof of receipt.» Discover eZsign here It's not too good to be true, eZsign is recognized as a solution with legal value for your communications with your tenants. Save on your bailiff or registered mail costs and switch to eZsign now!